Responsible Gaming

Responsible gaming means keeping gambling on mrreks.com (Mr Rex / "Mr Rex") a form of entertainment, not a way to make money or solve financial problems. The aim of this page is to help you make informed choices, understand risk, and access tools that support safe play.

Mr Rex supports players who want to stay in control. If you feel gambling is becoming difficult to manage, we encourage you to use the limits and exclusion tools described below and to seek confidential, professional help as early as possible.

Risk Awareness

OBSERVE: Gambling in the UK is regulated and intended to be a leisure activity. However, a minority of players may develop harmful patterns, especially when play becomes frequent, secretive, or emotionally driven.

EXPAND: Risk can increase when gambling is used to escape stress, chase losses, or is combined with alcohol/drugs, financial pressure, or mental-health strain. Early recognition is important because harm can occur before a person identifies as having a "problem."

REFLECT: Use the signs and self-check below to evaluate your play. If you recognise several signs, take action immediately (limits, time-out, self-exclusion, and specialist support).

Common warning signs of gambling-related harm

Loss of control: You regularly gamble longer or spend more than you planned, or you feel unable to stop once you start.
Preoccupation: You think about gambling on mrreks.com outside of play (planning bets, remembering wins/losses, checking results) and it distracts from work, study, or family.
Chasing losses: You increase stakes or deposit again soon after losing in an attempt to "win back" money.
Secrecy and conflict: You hide gambling from others, argue about money/time spent, or feel guilt, shame, or irritability related to gambling.
Financial stress: You borrow money, miss bills, use credit you cannot repay, or treat gambling as income.
Emotional dependence: You gamble when anxious, low, or stressed, and feel restlessness or strong urges when you try to reduce play.

Quick self-assessment (private check)

Answer honestly. If you respond "Yes" to 2 or more, consider taking a break and contacting specialist support.

Yes/No: I often gamble longer than I intend.
Yes/No: I have tried to cut down or stop, but didn't succeed.
Yes/No: I sometimes gamble to escape stress, sadness, or anxiety.
Yes/No: I have chased losses by depositing or increasing stakes.
Yes/No: Gambling has negatively affected my finances, sleep, relationships, or work/study.
Yes/No: I have lied or hidden gambling activity from someone close to me.

Limits & Tools

OBSERVE: Mr Rex provides player-protection tools on mrreks.com designed to help you control spending and time. These tools are most effective when set early and reviewed regularly.

EXPAND: UK best practice is to set limits based on what you can afford to lose after essential living costs (rent/mortgage, utilities, food, debts). Consider setting limits at a level that prevents "in the moment" decisions. Where a limit decrease is requested, it should take effect immediately; increases may be delayed to help protect you (cooling-off).

REFLECT: Use the steps below to configure deposit limits, session/time tools, and short breaks. If you need stronger protection, proceed to Self-Exclusion and external blocking tools.

Deposit limits (daily / weekly / monthly)

Open your account settings: Log in at mrreks.com and go to My Account (or Profile).
Find the limit controls: Select Responsible Gaming or Limits.
Choose "Deposit Limit": Pick the period you want to control:
- Daily: Maximum you can deposit in a 24-hour period
- Weekly: Maximum across 7 days
- Monthly: Maximum across a calendar month or rolling 30 days (as configured)
Enter an amount (GBP): Type the maximum amount you are willing to deposit for that period (example: £20 daily, £50 weekly, £150 monthly).
Confirm and save: Review the figure carefully and confirm. Your limit will apply to deposits (and may also restrict further deposits once reached).

UK compliance note: If you request a lower limit, it should apply promptly; if you request a higher limit, a protective delay may apply. If you cannot find these settings, contact support to request limits to be applied.

Time-spent tools: session reminders and session limits

Session reminders: Enable periodic "reality check" pop-ups (for example, every 30 or 60 minutes) to display time spent, net spend, and quick links to limits and Time-Out.
Session limits/timers: If available in your account area, set a maximum session length. When the timer expires, you will be prompted to log out or take a break.

Time-Out (short break: 24-72 hours)

How to take a 24-72 hour pause:

Log in at mrreks.com and open My Account -> Responsible Gaming.
Select Time-Out (sometimes shown as Take a Break).
Choose a duration: 24 hours, 48 hours, or 72 hours.
Confirm. You should be logged out and prevented from gambling until the Time-Out ends.

Practical tip: Combine Time-Out with an external blocking app (see Support Resources) if you want stronger protection across multiple gambling sites.

Self-Exclusion

OBSERVE: Self-exclusion is the strongest internal account-control measure: it blocks access for an extended period and is intended for players who need more than a short break.

EXPAND: In the UK, self-exclusion is an established harm-prevention measure. For broader coverage across participating operators, UK players can also register with GAMSTOP (see Support Resources). Self-exclusion should be treated as a protective decision; reversing it early is generally not permitted.

REFLECT: Follow the steps below to self-exclude your mrreks.com account for 6 months up to lifetime. If you need help, contact support and request immediate exclusion assistance.

How to self-exclude (6 months to lifetime)

Access settings: Log in to mrreks.com -> My Account.
Open responsible gaming controls: Navigate to Responsible Gaming -> Self-Exclusion.
Select the exclusion period: Choose a duration (commonly: 6 months, 12 months, or lifetime).
Confirm your decision: Read the on-screen notice explaining the impact (access blocked; marketing stopped; conditions on reopening) and confirm.
Request additional support: If you want site-wide protection beyond Mr Rex, register with GAMSTOP and install a blocking tool (details below). You may also contact specialist organisations for confidential support.

What happens after self-exclusion (consequences)

Account access: You will not be able to log in or place bets during the exclusion period.
Marketing restrictions: Promotional messages should stop for the excluded account. (If you still receive marketing, contact support immediately so it can be corrected.)
Balance and withdrawals: You may be able to withdraw any remaining balance subject to standard verification and security checks. Where additional checks are required to protect you or prevent fraud, processing may take longer.
Refunds and unsettled bets: Bets placed before exclusion may settle in the normal way. Any refund/return is handled according to the applicable game/bet settlement rules and regulatory requirements.
Ending exclusion: Fixed-term exclusions generally cannot be lifted early. After the term ends, reactivation may require an additional cooling-off step and confirmation to ensure the decision is considered.

Need help applying self-exclusion?

If you cannot access the self-exclusion section, contact Mr Rex support and clearly state: "Please self-exclude my account immediately." Support can guide you through the process and explain how to register for GAMSTOP for wider UK coverage.

Support Resources

OBSERVE: Gambling-related harm can affect anyone. Confidential, specialist help is available in the UK and internationally, including support for families and friends.

EXPAND: Some players benefit from a combination of measures: internal controls (limits, time-outs, self-exclusion), national multi-operator schemes (e.g., GAMSTOP), device-level blocking apps (Gamban, BetBlocker), and counselling/peer support. Immediate support is especially important if gambling is linked to debt, mental-health distress, or relationship breakdown.

REFLECT: Choose the support path that fits your needs. If you are at risk of harm, use self-exclusion and contact a professional organisation today.

Local support (United Kingdom)

National Gambling Helpline (GamCare): 0808 8020 133 (freephone, UK)
Hours: 24/7
Languages: English (translation/interpreter options may be available on request)
Web: https://www.gamcare.org.uk
NHS advice (England / local NHS services): Information on problem gambling treatment and referral routes
Web: https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
GAMSTOP (UK multi-operator self-exclusion): helps you self-exclude from participating UK-licensed online gambling operators
Web: https://www.gamstop.co.uk

Confidentiality: Support services are confidential. Asking for help does not automatically create legal consequences; it is a protective step to reduce harm.

International support organizations

🏢 Organization	📞 Contact	🌐 Website	⏰ Hours	🗣️ Languages
GamCare (UK)	+44 0808 8020 133	gamcare.org.uk	24/7	English
Gambling Therapy	Online chat	gamblingtherapy.org	24/7	Multilingual
Gamblers Anonymous	Local meetings	gamblersanonymous.org	Varies	Multiple

National self-exclusion schemes (examples)

United Kingdom: GAMSTOP (multi-operator online self-exclusion).
Spain: RGIAJ (Registro General de Interdicciones de Acceso al Juego) - national access-ban registration (availability and scope depend on operator and channel).

UK practical note: If you are a UK player and you want broad online coverage beyond Mr Rex, GAMSTOP is the primary scheme to consider alongside self-exclusion on mrreks.com.

Blocking and filtering tools (devices and browsers)

Gamban: blocks gambling apps and websites across devices (subscription-based in many regions). Web: https://gamban.com
BetBlocker: free blocking tool covering many gambling sites. Web: https://www.betblocker.org

EXPAND: Blocking tools reduce impulsive access, especially during cravings. They are most effective when combined with account self-exclusion and support from a trusted person.

Support for family and friends

GamCare - Friends & Family: guidance and support options. Web: https://www.gamcare.org.uk
Gambling Therapy - support for affected others: Web: https://www.gamblingtherapy.org

Help for Family

OBSERVE: Gambling-related harm can impact partners, parents, children, and friends through financial stress, conflict, and loss of trust.

EXPAND: Conversations are most effective when they focus on specific behaviours (time, money, secrecy) rather than blame. Many people experiencing harm feel shame; this can delay help-seeking. Families may also need their own support, boundaries, and financial protections.

REFLECT: Use the steps below to open a constructive conversation and connect your loved one (and yourself) to appropriate help.

How to talk to someone about gambling harm

Pick the right moment: Talk when the person is calm and not actively gambling or distressed.
Use specific observations: For example: "I've noticed more deposits and late-night play," rather than "You're irresponsible."
Focus on safety: Ask if they feel in control, whether they are chasing losses, and whether they want help setting limits or taking a break.
Offer practical support: Help them set deposit limits, start a Time-Out, self-exclude, and register for GAMSTOP if in the UK.
Set boundaries: Be clear about financial limits (e.g., not lending money for gambling) and protect shared finances if necessary.

Family support links (forums, chats, groups)

GamCare (UK): resources and support for affected others. https://www.gamcare.org.uk
Gambling Therapy: moderated online support options. https://www.gamblingtherapy.org
GamAnon (support for families of compulsive gamblers): meeting information may vary by region. https://www.gamanon.org

Recommended next steps

Encourage professional help: Suggest the National Gambling Helpline (GamCare) and/or a GP referral route (NHS).
Reduce immediate access: Help install Gamban/BetBlocker and initiate self-exclusion (mrreks.com + GAMSTOP for UK coverage).
Address debt early: If debt is involved, contact a reputable debt-advice organisation and avoid high-interest borrowing.
Consider therapy: A psychotherapist or specialist gambling counsellor can support behaviour change and underlying issues (stress, anxiety, depression).

Operator's Commitment

OBSERVE: Mr Rex (Mr Rex) operates on mrreks.com under UK Gambling Commission oversight (licence entry: UKGC public register, licence number 39483, active as of 2025 data provided). The operator entity is AG Communications Limited, registered address: 135 High Street, Sliema, SLM 1548, Malta.

EXPAND: UKGC-aligned safer-gambling practice includes monitoring for indicators of harm and acting proportionately. Risk markers may include rapid increases in deposits, extended sessions, repeated failed deposits, chasing behaviour, significant losses in short periods, or signs of distress in communications. Player-funds arrangements are described as held separate from corporate funds with a UKGC protection rating indicated as "Medium" (specific bank details not disclosed).

REFLECT: Mr Rex applies internal checks and interventions intended to prevent harm while respecting privacy and data protection obligations.

Internal risk-check procedures and interventions

Behaviour monitoring: Account activity may be reviewed to identify potential risk patterns (time spent, frequency, deposit behaviour, and unusual changes).
Safer-gambling messaging: The site may display reality checks, limit prompts, and safer-gambling reminders where risk indicators appear.
Affordability and source-of-funds checks (where required): If risk patterns indicate potential harm or financial vulnerability, Mr Rex may request information to comply with UK regulatory expectations and to protect the player.
Account controls: In some circumstances, the operator may apply restrictions (for example, limiting deposits or placing the account into a cooling-off state) while checks are completed.

When Mr Rex may proactively contact you

Support may initiate contact (e.g., via email or in-account messaging, and where available by phone) if indicators suggest an increased risk of harm, including:

Escalating spend/time patterns: Sudden increases in deposits or prolonged sessions.
Chasing and repeated losses: Deposit behaviour that suggests attempts to recover losses.
Player vulnerability signals: Mentions of distress, debt, or inability to control play in communications with support.
Compliance triggers: Situations requiring verification or safer-gambling interaction under UKGC-aligned policies.

Regional compliance note (UK): Any intervention is intended to be proportionate and preventative. You can request limits or self-exclusion at any time; if you request urgent protection, support should prioritise it.

Updates

OBSERVE: Responsible gaming measures and external support resources can change over time, including helpline details, scheme coverage, and operator procedures.

EXPAND: Changes may be driven by UK regulatory updates, UKGC guidance, product changes on mrreks.com, or updates from third-party organisations (e.g., GAMSTOP or treatment providers). Some updates may materially affect the way limits, exclusions, or contacts work.

REFLECT: Mr Rex will notify players of significant changes through one or more of the following channels:

Email notice: sent to the registered email address (where a change is material).
Website banner or in-account message: highlighting updates and linking back to this page.
Page revision date: the "Last updated" date displayed below.

Last updated: 6 November 2025.

Contact & Feedback

OBSERVE: The provided profile data does not specify a dedicated responsible gaming email address or phone number for Mr Rex on mrreks.com.

EXPAND: To avoid publishing inaccurate contact details, we provide a safe method: use the official website contact route and clearly label your request as "Responsible Gaming." If you need immediate help, use the UK National Gambling Helpline (GamCare) listed above, available 24/7.

REFLECT: Use the channels below to request limits, Time-Out, self-exclusion, or safer-gambling support.